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Customer Service Coordinator - PAPRSA

Customer Service

  • San Diego, CA, United States
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Duties and Responsibilities: 

  • Process orders received from customers and Sales departments.
  • Verifies parts availability and order parts as needed to complete customer orders to ensure accuracy on the PO before processing orders
  • Create PO’s for parts, supplies and material needed for the department.
  • Receive material and parts ordered in system.
  • Invoicing and printing reports.
  • Answering customer calls and inquires.
  • Review parts list and update material master it in SAP system.
  • Print and review outstanding customer orders reports and parts availability.
  • Assist in parts inventory and input inventory in the system.
  • Verify prices on PO and Invoice before process invoice from vendors.
  • Follow all Company policies and safety rules.
  • Perform other duties as assigned.

 

Skills and Abilities:
  • 2-3 years experience in an office setting required
  • Customer service or order management experience required
  • Experience in a manufacturing setting is a plus
  • SAP (or similar) software experience preferred
  • Intermediate Microsoft Office suite user
  • Proven data entry skills
  • Bilingual in Spanish and English, preferred
  • Strong MS Excel skills
  • Strong written and oral communication skills
  • Strong time management skills
  • Ability to work cooperatively team members
  • Ability to work under pressure
  • Ability to remain focused to ensure accuracy of work
  • Ability to quickly obtain product information 

Education/Experience:

  • High school diploma or equivalent
  • 2 – 3 years experience in manufacturing environment
  • Prior customer service or order management experience

Customer Service

  • San Diego, CA, United States
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