Duties and Responsibilities:
- Process orders received from customers and Sales departments.
- Verifies parts availability and order parts as needed to complete customer orders to ensure accuracy on the PO before processing orders
- Create PO’s for parts, supplies and material needed for the department.
- Receive material and parts ordered in system.
- Invoicing and printing reports.
- Answering customer calls and inquires.
- Review parts list and update material master it in SAP system.
- Print and review outstanding customer orders reports and parts availability.
- Assist in parts inventory and input inventory in the system.
- Verify prices on PO and Invoice before process invoice from vendors.
- Follow all Company policies and safety rules.
- Perform other duties as assigned.
Skills and Abilities:
- 2-3 years experience in an office setting required
- Customer service or order management experience required
- Experience in a manufacturing setting is a plus
- SAP (or similar) software experience preferred
- Intermediate Microsoft Office suite user
- Proven data entry skills
- Bilingual in Spanish and English, preferred
- Strong MS Excel skills
- Strong written and oral communication skills
- Strong time management skills
- Ability to work cooperatively team members
- Ability to work under pressure
- Ability to remain focused to ensure accuracy of work
- Ability to quickly obtain product information
Education/Experience:
- High school diploma or equivalent
- 2 – 3 years experience in manufacturing environment
- Prior customer service or order management experience