This position responds to the customers' needs for service of equipment through maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenience stores, and cold storage facilities with assistance/direction from a Master or Lead Service Technician.
Description
- Respond to customers' needs for service of equipment through maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenient stores, and cold storage facilities (with assistance/direction from a Master or Lead Service Technician)
- Perform prescribed, routing maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers with direction from a Master or Lead Service Technician
- Complete preventative maintenance compressor change assists, leak searching and coil washing with direction from a Master or Lead Service Technician
- Acquire knowledge through on-the-job training which includes new product development, service bulletins, and computer-based training
- Complete necessary documents (work tickets and timesheets) and electronic communication in a thorough, accurate and timely manner
- Utilize handheld computer to complete necessary customer paperwork and invoicing requirements
- Maintain and manage truck inventory in an accurate, neat an orderly manner as well as adhere to vehicle maintenance program guidelines (if applicable)
- Identify and use the standard tools of the trade, including refrigerant recovery equipment.
- Develop and maintain excellent customer relations
- Additional duties as assigned by the management team
Requirements
- High School Diploma/GED and Certification from a Technical School or High School Diploma/GED and 3 Years of experience in the field Valid driver's license to maintain a safe driving record in accordance with the fleet policy
- Must be physically able to walk distances, bend, crouch, climb ladders, work at high elevations and lift/carry objects up to 50 pounds, all repetitively and for extended periods
- EPA certification
- Knowledge of refrigeration, electrical and microprocessor control systems
- Excellent verbal and written communication skills; detail-orientated and highly motivated
- Ability to operate independently
- Strong mechanical aptitude
- Work nights and/or weekends as required
- Strong leadership and business acumen
- Superior decision-making ability and paperwork skills
- Excellent verbal and written communication skills, detail-orientated and highly motivated
Our organization offers benefits that are the best fit for you at every stage of your career:
Comprehensive Insurance Plans: Health, Dental and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more
Hussmann is a subsidiary of Panasonic USA. We are a leader in providing display merchandisers, refrigeration systems, installation and services to food retailers around the world. We do more than provide a refrigeration system or install and maintain equipment. We provide our customers with solutions to make their businesses better. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents and 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.
Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit-based factors.