The Sales Support Billing Specialist is responsible for supporting the sales managers through coordination and administration of sales activity through AR invoice creation. The individual in this role will also provide customer service to our Sales force and Channel Partners by supporting their sales endeavors through answering questions regarding their orders and general inquiries as directed.
Principal Responsibilities:
- Responsible for preparing customer invoicing for equipment shipments in a job cost billing environment.
- Capture all equipment and freight costs and ensure proper billing on all jobs.
- Capture change orders, properly bill additional costs, where appropriate.
- Ensure proper cash in advance monies are appropriately invoiced for.
- Adhere to and be compliant with specified revenue recognition policies.
- Accurately apply sales tax.
- Submission of invoice into various customer portals.
- Follow up with Freight Carriers, Quotation Representatives, Field Equipment Representatives and Sales Representatives as necessary to ensure accuracy and expeditious completion of invoicing.
- May require familiarity with billing customers in foreign currencies.
- Meet weekly and monthly billing expectations.
- Meet month-end billing deadlines.
- Individual must have the ability to deal with a variety of problems and customer questions.
- Provide written correspondence to customers, vendors and managers within company policy and guidelines.
- Assist accounting department in researching billing discrepancies and assist to resolve issues.
- Open Job Status Reporting ' Provide updated comments on the progress of open/unbilled jobs, report any issues that could delay timing of billing.
- Responsible for any necessary job reconciliations of cost vs. expected costs; sales vs. expected sales.
- Meet weekly billing goals in accordance with a performance metrics system.
Basic Qualifications:
- High school diploma or GED required.
- 0-2 years related experience required.
Preferred Skills:
- Verbal and written communication skills, attention to detail, and interpersonal skills.
- Ability to work independently and manage one's time.
- Ability to accurately document and record customer/client information.
- Strong ability to organize and coordinate multiple tasks and communicate information in a timely fashion and with the appropriate sense of urgency.
- Ability to accurately document and record customer/client information.
- Previous experience with computer applications, such as Microsoft Word and Excel, CRM, and InforXA
- Proficient in Microsoft Suite, CRM, and InforXA programs.
- Completion of a speed and accuracy data entry test (May be required).
Our organization offers benefits that are the best fit for you at every stage of your career:
Comprehensive Insurance Plans: Health, Dental and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more
Hussmann is a subsidiary of Panasonic USA. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents and 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.
Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor.v