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A Message from Our CEO on COVID-19

April 08, 2020

Hussmann is committed to working with you in supporting the food retail industry at this critical time. The impact of COVID-19 has been different for everyone, but we want to assure you, our business continues to remain in operation as previously communicated.

Having said that, the response to this situation changes from day to day. We are starting to see some disruptions in our equipment production, as well as delivery, similar to various industries around the world. These disruptions are also impacting our supply chain partners. We are working directly with them on finding alternatives if the situation arises. The combination of these factors is causing us to shift priorities and utilize the full breadth of our manufacturing environment to fulfill customer orders.

As our ability to operate shifts, we will work toward identifying solutions so we can continue to deliver the Hussmann Promise to the best of our ability. This may mean, for example, longer lead times for product orders. You may also see shipments originating from different Hussmann locations in order to best meet our customer needs and priorities.
Our Performance Parts business and our NA branch operations businesses continue to be up and running to serve our retail customers.

Please know we see the challenge we’re all facing – as businesses, as teams, as people – and we are committed to remaining transparent as the situation progresses and standing together with you as your partner.

This includes:

• Continuing to focus on the health and safety of our employees, customers and communities
• Continuing to update you on the status of our business, including impacts it may have on you as a customer

Thank you for your understanding and commitment to Hussmann, particularly during this time. If developments occur with your specific order, your Hussmann representative will notify you immediately to discuss potential solutions and options.

Tim Figge
Chief Executive Officer