A Note to Our Customers on COVID-19
March 25, 2020
As indicated in previous communications, Hussmann is committed to keeping you up to date on the status of our business during these unprecedented times.
You may have heard in the news that individual states and local governing bodies throughout the US have mandated citizens to stay at home unless they are part of a business or entity that has been deemed essential during the COVID-19 response.
Under the Federal Critical Infrastructure definitions and guidance, Hussmann’s services and products have been identified as necessary in order to support food and agricultural production and distribution.
As we support and supply food retailers, grocery stores and convenience stores that are expressly defined as Critical Infrastructure – and are vital to our communities – we will do our best to continue to aid our partners in preserving food and keeping it safe. To that end, we want to assure you:
• Our facilities and branch locations are operational throughout the US, including states such as California, New York, Illinois, Pennsylvania and other areas currently under stay-at-home orders.
• We will continue to take orders and ship equipment as planned, as well as continue to monitor and work closely with our supply chain to limit disruption.
• We stand ready to dispatch service technicians to locations requiring their attention.
• We’re focused on the safety and well-being of our employees, partners and those we serve, and we’re following CDC sanitary guidelines throughout our operations. This includes encouraging social distancing and thorough handwashing, and when possible, allowing office employees to work from home.
Again, Hussmann remains focused on meeting your needs – and the critical needs of our nation – and we will continue to operate to the best of our ability.
This falls directly in line with delivering our Hussmann Promise of providing the most customer-focused solutions to you. Should the situation change, we will notify any affected customers immediately.
Chief Executive Officer