This position responds to the customers' needs for service of equipment through maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenient stores and cold storage facilities with assistance/direction from a Master or Lead Service Technician.
- Responsible for performing prescribed, routing maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers with direction from a Master or Lead Service Technician.
- Responsible performing preventative maintenance compressor change assists, leak searching and coil washing with direction from a Master or Lead Service Technician.
- Responsible for continually acquiring knowledge through on-the-job training which includes new product development, service bulletins, computer-based training and issues.
- Responsible for completing necessary documents (work tickets and timesheets) and electronic communication in a thorough, accurate and timely manner.
- Responsible for demonstrating ability to utilize a hand-held computer to complete necessary customer paperwork and invoicing requirements.
- Responsible for maintenance and management of truck inventory in an accurate, neat an orderly manner as well as adhere to vehicle maintenance program guidelines (if applicable).
- The ability to identify and use the standard tools of the trade, including refrigerant recovery equipment.
- Responsible for developing and maintaining excellent customer relations.
- Additional duties as assigned by the management team.
Formal Education Requirement:
Required Level: High School/GED and Completion/Certification from an HVAC-R Technical School or 5 years of experience in HVAC or HVAC-R
Preferred level:• Technical Degree
Minimum Years of Experience Necessary:• 1 year min experience with Tech Degree
ADDITIONAL INFORMATION:
- Must have a Valid Driver's License and maintain a safe driving record accordance with the Fleet Policy.
- Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period of time.
- Must have excellent verbal and written communication skills, detail orientated and highly motivated.
- Must have strong mechanical aptitude.
- Must be able to work nights and/or weekends as required.
- Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
- Strong leadership and business acumen.
- EPA Certification.
- EPA 608 Universal Certification.
- Superior DECISION-MAKING ability and paperwork skills.
- Must have excellent verbal and written communication skills, detail orientated and highly motivated.
Our organization offers benefits that are the best fit for you at every stage of your career: