As part of our Hussmann Promise to continuously provide the most customer-focused solutions to the food retailing industry, we are committed to communicating with our customers during this time of uncertainty. As always, our highest priority is to meet your needsand the needs of our communities.
At this time, Hussmann has not experienced any disruptions to our business operations due to the global nature of this situation. We want to assure you:
• We have not seen significant impact to our current purchase orders and should be able to fulfill all planned deliveries.
• We have not seen significant impact to our supply chain, the manufacturing of our equipment or the processing of orders.
• We are continuously monitoring and working with our suppliers to limit any impact on customers.
• Additionally, our Retail Services business–which includes our North America Branch Operations business, our Customer Care Center and our Aftermarket Solutions business–also remainsup and running.Due to the CDC’s recommendation on social distancing, our service technicians will no longer obtain customer signatures, but will check out with the store managers verbally and note it appropriately in the signature block of the work order.
Our business continues to operate as usual, and we’refocused on meeting our commitments to you to the best of our ability. If anything changes, we will notify affected customers immediately.